Contact Pharmacy Audit Pro

Frequently Asked Questions (FAQ)

For any unanswered questions, reach out to our support team via email. We'll respond as soon as possible to assist you.

1. What is Pharmacy Audit Pro?

Pharmacy Audit Pro is a HIPAA-compliant software platform that helps pharmacies detect billing errors, prepare for audits, and stay compliant with PBM and regulatory requirements. It automates audit checks, generates actionable reports, and protects your bottom line by reducing financial clawbacks.

2. How does Pharmacy Audit Pro help with audits?

Our platform analyzes your billing and claims data to identify discrepancies before PBMs or regulators find them. It:

• Flags potential compliance risks
• Provides clear, jargon-free explanations
• Generates downloadable, audit-ready reports
• Saves you time and money by preventing costly penalties

3. Is Pharmacy Audit Pro HIPAA compliant?

Yes. Pharmacy Audit Pro is fully HIPAA-compliant:

• We sign Business Associate Agreements (BAAs) with Covered Entities
• PHI is encrypted in transit (TLS/SSL) and at rest
• Access to sensitive data is restricted to authorized personnel only

4. Do I need technical expertise to use it?

Not at all. Pharmacy Audit Pro was designed with simplicity in mind:

• Easy drag-and-drop file uploads
• Intuitive dashboards for quick insights
• Dedicated onboarding and support team to assist you

5. How secure is my data?

We take data security seriously:

• End-to-end encryption
• Role-based access controls
• Continuous monitoring for potential vulnerabilities
• Optional on-premises data storage solutions (if required)

6. What happens to my data if I cancel my subscription?

Upon termination, you can request:

• Secure deletion of all stored data, or • Return of your data in a secure, HIPAA-compliant format

7. How much does Pharmacy Audit Pro cost?

We offer flexible subscription plans tailored to the size and needs of your pharmacy. Contact us for a customized quote.

8. Do you provide support and training?

Absolutely. We offer:

• Step-by-step onboarding
• 24/7 support via email and chat
• Optional one-on-one training sessions

9. How do I get started?

Click “Request Free Demo” on our website or contact [email protected]. Our team will schedule a quick walkthrough and help you integrate Pharmacy Audit Pro seamlessly into your workflow.

10. Do you provide a Business Associate Agreement (BAA)?

Yes. We provide a signed BAA as part of your onboarding process to ensure full HIPAA compliance.

Didn't find an answer to your question?

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Let’s Talk Compliance, Audits, and Peace of Mind.

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